Shares - general

  • 1.      What is my shareholder reference number?

    When you first buy shares in Howden Joinery Group you are given a unique ten-digit account number that is preceded by a 'C'. This is shown on all share certificates and on dividend counterfoils relating to your account. We recommend that you keep a separate record of your Shareholder Reference Number, which should be quoted in all correspondence.

  • 2.      What should I do with my share certificates?

    Share certificates are evidence of your ownership and should be kept in a safe place. You will need them if you want to sell all or some of your shares in the future.

    We recommend that you keep a separate record of the certificate numbers (the eight-digit number shown on the share certificate) and the number of shares each certificate covers in case of loss or damage. The share certificate number should be quoted in all correspondence about specific share certificates.

    Share certificates are posted to shareholders at their own risk.

  • 3.      Why do I receive more than one set of shareholder documents?

    If you bought shares at different times and the name and address you supplied differ, even slightly, from the existing details held by our Registrar, Computershare, another account may have been created. If this happens and you want the accounts combined, you should contact Computershare, giving your full name and address and, if possible, providing the Shareholder Reference Number (see question 2) for each account. You should note that existing share certificates will remain valid.

    The contact details for Computershare can be found here.

  • 4.      I have lost my share certificate - what should I do?

    If your certificates are lost, stolen or destroyed, you should contact the Registrar, Computershare, as soon as you can, providing your full name and address, the number of shares to which the certificate related and, if possible, the Shareholder Reference Number (see question 1) and Share Certificate Number (see question 2). Computershare will need to arrange for you to complete an indemnity covering the company for any loss arising from a dispute over who owns the shares. Once this is done, Computershare will send you a duplicate certificate. You should note that a fee will be charged by the Registrars for providing an indemnity and issuing a duplicate share certificate.

    The contact details for Computershare can be found here.

  • 5.      How do I transfer my shares to someone else?

    If you want to give or sell your shares directly to someone that you know, you can transfer your holding using a stock transfer form. You can download a Stock Transfer form from the website of our Registrar, Computershare, where you will see an option 'Downloadable forms'. You should post the completed form (with stamp duty paid where appropriate) to Computershare, along with the relevant share certificate(s).

    The contact details for Computershare can be found here.

  • 6.      How do sell my shares?

    Howden Joinery Group Plc shares can be traded through most banks, building societies or stockbrokers. The commission charged for buying and selling shares will vary between organisations.

    Our registrars, Computershare, offer a telephone and internet dealing service for our UK shareholders. For more information visit Computershare's website.

    Howden Joinery Group Plc does not endorse or recommend any particular share dealing service.

  • 7.      What should be done if a shareholder has passed away?

    If shares were held in joint names, the account can simply be re-registered in the sole name of the other holder. The Registrar, Computershare, will need the original or an official copy of the death certificate to amend the register as well as the share certificates so that they can issue replacements in the new name.

    If you manage the estate of a recently deceased shareholder you should contact the Registrar, Computershare, and advise of details of the late shareholder. These should include the full name and address of the late shareholder, and the Company in which the shares are held. Computershare will then communicate the full legal requirements for the registration of the death.

    The contact details for Computershare can be found here.

  • 8.      I have changed my address - what should I do?

    If you have changed your address, you will need to inform our registrar, Computershare. You can do this on-line on the Computershare website, where you will see an option 'Address Change'.

    The contact details for Computershare can be found here.

  • 9.      I have changed my name - what should I do?

    If you have changed your name, you will need to inform our registrar, Computershare. To do this, you will need to complete a Change of Name form. This can be downloaded from the Computershare website, where you will see an option ‘Downloadable forms'. You will also need to provide documentary evidence of your change of name, details of which are given on the downloadable form.

    The contact details for Computershare can be found here.

  • 10.  How many Howden Joinery Group shares do I own?

    You can determine the number of Howden Joinery Group shares you own by adding up all your currently valid share certificates or by contacting the Registrar, Computershare. If you know your Shareholder Reference Number, you can also visit Computershare's website to get an up-to-date balance of your shareholding.

    The contact details for Computershare can be found here.

  • 11.  What is the stock exchange ticker symbol for Howden Joinery Group?

    The London Stock Exchange symbol is 'HWDN.L'.