Legal information

Terms and Conditions


This website (at is designed purely to provide information on Howden Joinery Group Plc and does not constitute an offer to buy or sell securities in Howden Joinery Group Plc, nor does it constitute investment advice.

Each time you access this website or any page of this website you are deemed to have read, understood and agreed to be legally bound by these terms and conditions. If you do not agree to these terms and conditions, you must not use our website. This website is owned by Howden Joinery Group Plc. We are registered in England and Wales under company number 02128710 and have our registered office at 40 Portman Square, London, W1H 6LT, United Kingdom.

For the purpose of these Terms and Conditions "we", "us" and "our" refers to Howden Joinery Group Plc.

Other policies

As well as these Terms and Conditions, the following terms also apply to your use of this website:

  1. The Privacy Policy (at, which sets out the terms on which we process any Personal Data we collect from you or that you provide to us. By using our site, you consent to this processing and you warrant that all data provided by you is accurate; and
  2. The Cookies Policy (at, which sets out information about the cookies on our site.

Changes to these terms

We may amend these Terms and Conditions at any time by updating them on our website. You should review these Terms and Conditions (including changes) each time you access our website.

Our rights to monitor and edit

Howden Joinery Group Plc reserves the right, but is not obliged, to add, modify or delete information on this website at any time. Subject to our Privacy Policy, we reserve the right at all times to use, process and disclose any information you submit via this website for any reason, including to satisfy any law, regulation or request by an applicable authority.

No reliance on information

The content on our website is provided for general information only. Howden Joinery Group Plc has taken all reasonable care to ensure that information contained on this website is accurate and up-to-date, but the information has not been independently verified. No representation or warranty, expressed or implied, is made as to its accuracy or completeness and it is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on our website.

Any financial reports contained on the website are only current as of the respective date contained in the particular report. Howden Joinery Group Plc makes no commitment and has no duty to update or correct or to provide notice as to any error or omission in any report or other information contained on the website.

The value of shares (and income from them) can go down as well as up, and you may not get back the full amount you originally invested. If you need advice, please consult with a professional advisor.

Forward looking statements

Certain statements made on or contained in this website or in documents referred to, are or may be forward looking statements. By their nature, forward looking statements involve a number of risks, uncertainties or assumptions that could cause actual results or events to differ materially from those expressed or implied by those statements. Forward looking statements regarding past trends or activities should not be taken as representations that such trends or activities will continue in the future. Accordingly, undue reliance should not be placed on forward looking statements. Howden Joinery Group Plc's latest published Annual Report and Financial Statements contains certain information on risks and uncertainties that might affect Howden Joinery Group Plc's performance and results but may not address all the factors that could cause such results to differ materially. Howden Joinery Group Plc disclaims any intention or obligation to update forward looking statements.

Accessing our website

We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. Access to our website is permitted on a temporary basis. You agree that we may, in our sole discretion, at any time and without notice, block or terminate your or any other person's access to all or part of this website. We may suspend, withdraw, discontinue or change all or any part of our website without notice. We will not be liable to you if, for any reason, our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our website.

You are also responsible for ensuring that everyone who accesses our website through your internet connection is aware of these terms and conditions and other applicable terms and conditions, and that they comply with them.

Intellectual property rights

The intellectual property rights in this website, the material contained in it and any Howden Joinery Group Plc trade marks and brands included in that material belong to Howden Joinery Group Plc and/or its licensors and/or its suppliers. Those intellectual property rights are protected by laws and treaties around the world. All rights are reserved.

Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish, sell, or distribute the material on this website, or create any other material using material on this website, without obtaining our express prior written consent. Our status (and that of any identified contributors) as the author of content on our website must always be acknowledged.

Limitation of liability

Neither we nor anyone else, including any of our group companies and the officers, directors, employees, shareholders or agents of any of them, will be liable for any amount or kind of loss or damage that may result to you or anyone else in connection with:

  • this website in any way;
  • the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites.

In particular, we will not be liable for loss or damage due to viruses, distributed denial-of-service attacks, or other technologically harmful material that may infect your computer equipment, software, data or other property on account of your access to or, use of, or your downloading of any material from this website or any websites linked to this website.

If you are a business user, please note that, in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

Nothing in these Terms and Conditions shall exclude or limit our liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation; or
  • any liability which cannot be excluded or limited under applicable law.

If your use of material on the website results in the need for servicing, repair or correction of equipment, software or data, you assume all related costs.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our website or any content on it, whether express or implied.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by us to you. These will be set out in our trade terms and conditions of supply, which we will provide to you separately.

Website links

This website may contain links to third party websites. These links are provided only for your convenience and their presence does not imply that we have reviewed or endorsed these third party websites or the content contained on them. We have no control over and are not responsible for the availability of, or the information, materials, products or services contained or accessible through, third party websites and we accept no liability howsoever arising in respect of any such websites. If you decide to use a third party website, you do so entirely at your own risk.


We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our website. You should use your own virus protection software.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

Linking to our website

Anyone who wishes to link to this website should notify us in writing of their intention before doing so. We reserve the right to deny or withdraw permission for any such links at any time. If, however, we give written permission for any such links, we are not under any obligation to establish reciprocal links.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our website in any website that is not owned by you. Our website must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

You may not edit, modify or re-distribute any content from our website, or use it for commercial purposes without first obtaining our permission. If you wish to make any use of content on our site other than that set out above, please contact

Governing law

It is intended that the information on this website be used by residents of the United Kingdom. If any provisions (or part of a provision) within these terms and conditions shall be deemed unlawful, void or for any other reason unenforceable then that provision (or part) shall be severable from these terms and conditions and shall not affect the validity and enforceability of the remaining provisions (or parts). These Terms and Conditions will be governed by and construed in accordance with English law. The courts of England and Wales shall have exclusive jurisdiction in respect of any dispute arising out of these Terms and Conditions.

Privacy policy

Any Personal Data that you provide when using this website will be used in accordance with our Privacy Policy.


Enquiries regarding these Terms and Conditions should be sent to Forbes McNaughton by email at:, or by post to: 40 Portman Square, London W1H 6LT.

Thank you for visiting our site.

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Howden Joinery Group Plc ("we", "us" and "our") are committed to protecting and respecting your privacy.

This policy, together with our Terms and Conditions (at and any other documents referred to in them, sets out the basis on which any Personal Data we collect from you, or that you provide to us, will be processed by us. Please read this policy carefully to understand our practices regarding your Personal Data. By visiting this website (at you accept and consent to the practices described in this policy.

This website also uses cookies (and similar technology). This helps us to make using the website a better experience. For more information on cookies and similar technology, including how to manage cookies, please see our Cookies Policy (at By using this website, you agree to the Cookies Policy.

For the purpose of the Data Protection Act 1998, the data controller is Howden Joinery Group Plc of 40 Portman Square, London W1H 6LT.

Information we may collect from you

"Personal Data" is information that relates to and can be used to identify you, including to allow someone to contact you.

We may collect and process Personal Data including:

  • Information that you provide by filling in forms on our site. This includes information provided at the time of subscribing to our service or requesting further services, for example through our "Work With Us" page or by subscribing to our investor alert service. We may also ask you for information when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access.
  • Information provided to us by third parties about you. Please read those third parties' terms carefully.

Where we store your Personal Data

All information you provide to us is transferred and stored on secure servers that are located in the UK. By submitting your Personal Data, you agree to this transfer and storage. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you (whether personal, demographic, collective or technical) in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To administer and manage your registration, responding to any queries you may have, operating and improving our site and our products, fostering a positive user experience and delivering the products and services that we offer.
  • To take corrective action (including product recalls), if necessary, in respect of any of the products we supply.
  • To provide you, directly or through permitted select third parties (via e mail or other communications) with information or services that you request from us, or which we feel may interest you where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

Information we disclose

We may disclose your Personal Data (collected about you or supplied by you) to any member of our Group, which includes our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your Personal Data to other people if we are under a duty to do so to comply with any legal obligation, rule or regulatory request, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of Howden Joinery Group Plc, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We may disclose your Personal Data to select third parties including but not limited to advertisers, business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you, or to enable us to provide you with a service related to this site, e.g. enhancing your browsing experience.

If we sell or buy any business or assets, we may disclose your Personal Data to the prospective seller or buyer of such business or assets.

Website links

Our site may, from time to time, contain links to and from the websites of our partners and affiliates. If you follow a link to any of these websites, please note that we have no control over their contents. These websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Data to these websites.

Your rights and how to opt out

If you do not want us to use your Personal Data as described in this policy, please tick the relevant box on the form on which we collect your data or contact Forbes McNaughton by email at: or by post to: 40 Portman Square, London W1H 6LT.

You have the right to ask us not to process your Personal Data for marketing purposes.

We will usually inform you (before collecting your data) if we intend to use your data for marketing purposes or if we intend to disclose your information to any third party for such purposes. We will only process your Personal Data for marketing purposes if you authorise us to do so by ticking certain boxes on the forms we use to collect your data. You can also exercise your right to prevent this processing at any time by contacting Forbes McNaughton by email at:, or by post to: 40 Portman Square, London W1H 6LT.

Access to information

You have the right to access and update Personal Data held about you. Any access request that you make may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

We may (but are not obliged to) change this Privacy Policy from time to time. Any changes we may make to our Privacy Policy in the future will be posted on this page.

Please visit this page regularly to stay up to date. This policy was last amended in May 2015.

Data protection information

You can obtain further information about data protection laws by visiting the Information Commissioner's website at


Any questions, comments and requests regarding this Privacy Policy should be addressed to Forbes McNaughton by email at:, or by post to: Howden Joinery Group Plc, 40 Portman Square, London W1H 6LT.


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