Business Model and Strategy
To help our trade customers achieve exceptional results for their customers and to profit from doing so. When our customers succeed, we succeed, and our stakeholders succeed.
Our purpose-driven approach
Our purpose
To help our trade customers achieve
exceptional results for their
customer and to
profit from doing so. When our customers
succeed,
we succeed and our shareholders
succeed.
Our purpose drives our
business model
and shapes our strategic decisions
Strategy
Reach more builders. Offer
them the best
product, pricing, service
and support.
Generate profits for
reinvestment and
shareholder returns.
Business model
Trade only. In stock from
local depots at
best local price.
Entrepreneurial depots
supported by UK
manufacturing and
efficient sourcing and
distribution
We respond to external opportunities and mitigate threats
Markets
Competing at all price
points.
Gaining market share.
Risks
Effective risk monitoring
and
mitigation.
Culture & values
Worthwhile for
all
concerned.
Our
culture is aligned
with our purpose, values
and
strategy
Sustainability
Focus on climate
resilience
and Net Zero.
Sustainable behaviour
preserves
our culture, maintains focus on
our
business model, mitigates our
risks and addresses the
needs
of our stakeholders
Governance
A clear governance
framework.
Operating
with integrity.
Our
governance framework
guides all decisions
and
outcomes
Our business model and
strategy generate value for
a range of stakeholders
Long-term value for our stakeholders
Long-term, sustainable growth and value
for all stakeholders.
Worthwhile for all concerned
HOWDENS Making space more valuable
Business Model and Strategy
Find out more about our business model and strategy, the markets in which
we operate and our strategic approach to protect our unique business model and ensure that the business
continues to grow.
Depots
As a familiar sight across towns and cities in the UK and Europe, our
depots are always within easy reach, so a trade professional never has far to travel to find their
nearest Howdens. Get to know more about how each one operates.
Sustainability
Our sustainable behaviour is at the heart of our business and enables us to
reduce some of our risks. We take great pride in ensuring that our business positively impacts the world
around us and the people within it.
Community
We are passionate about supporting the local communities we operate in,
which is why our depots and support staff actively seek ways to give something back. Whether it is
running half marathons or sponsoring local Scout groups, discover the many ways we help good causes.
Products
With around 80 kitchen ranges, our exclusive Lamona appliance brand, and
thousands of products across joinery and hardware, learn why our builders have come to trust the range
and quality of the products we offer.
People and Careers
The Sunday Times named Howdens as one of the top 25 big companies to work
for. Discover why Howdens is a great place to work, how we develop our people and reward them, whilst
building a culture with an entrepreneurial spirit.
Financial Results
Download copies of the latest financial results for Howdens both past and
present including the associated presentations and Interim Management Statements released between
results announcements.
Governance
Howdens is a responsible business which was founded on the tenet that the
Company should be worthwhile for all concerned, with a commitment to the people within its reach and the
wider world. Here we provide the links to the framework that informs our decisions and outcomes.