Health and safety

In 2025, our safety KPI remained low at 110 RIDDOR reportable injuries per 100,000 employees. This is 47% below the 2025/2025 HSE All-Industry rate of 209. Our accident severity rate has also remained low at 18.7 hours lost to accidents per 100,000 hours worked.

We continue to hold ISO 45001 Health & Safety management certification across our UK and Republic of Ireland depots, and our manufacturing and distribution network.

We were very pleased to achieve this standard at the 'Taking Action' tier in 2024, with an accreditation which lasts for 2 years. This tier is the first of three tiers, and it required us to show historical reduction in operational emissions, greenhouse gas emissions reduction targets, and foundational CO2e management practices. This is an important step in our Net Zero journey and demonstrates our commitment to climate leadership and best practices. To maintain momentum on our safety culture improvement plan we have partnered with the Centre for Human Factors (CFHF) at the University of Hull. The CFHF are working with us to help benchmark our safety culture maturity and identify possible action plans for the future.