About Howdens
Howdens is the UK’s leading specialist kitchen supplier, selling only through trade customers. Founded in 1995, Howdens has grown from just 14 depots to over 900 across the UK and Europe thanks to the success of our trade-only model.
We only sell to trade professionals who have the expertise to ensure that our products are fitted to the highest possible standard. Our local depots build trusted partnerships with trade professionals, helping them to exceed their customers’ expectations and allowing their businesses and ours to profit from doing so. What underpins this model is a powerful combination of locally empowered depot management and a dedicated supply chain that can deliver an in-stock product framework that is both efficient and cost-effective.
Our purpose
To help our trade customers achieve exceptional results for their customers and to profit from doing so. When our customers succeed, we succeed, and our stakeholders succeed.
Howdens’ focus on serving our trade customers is at the heart of everything we do. We believe the best way to source and install a kitchen is to work with your local tradesperson, and we are clear that the purpose and future success of our business lies in serving the trade market to the highest standards. Our relationship with our trade customers has three key facets, each supported by our entrepreneurial culture.
- Trade Service & Convenience
- Product leadership
- Trade Value
Trade service and convenience
Our depots are located where our customers need them. We provide monthly account facilities and product in-stock to get the job done. Products include appliances, joinery, doors, flooring, hardware, and bedrooms. We provide a free design service to help customers and end-users choose and plan their kitchens.
£2.3bn
2023 revenue
(2022: £2.3bn)
£328m
2023 profit before tax
(2022: 406m)
Depots
(including international depots)
HOWDENS Making space more valuable
Business Model and Strategy
Depots
Sustainability
Products
People and Careers
Financial Results
Governance
