Business Model and Strategy
To help our trade customers achieve exceptional results for their customers and to profit from doing so. When our customers succeed, we succeed, and our stakeholders succeed.
Our purpose-driven approach
Our purpose
To help our trade customers achieve exceptional results for their
customer and to profit from doing so. When our customers succeed,
we succeed and our shareholders succeed.
Our purpose drives our business model
and shapes our strategic decisions
Strategy
Reach more builders. Offer them the best
product, pricing, service and support.
Generate profits for reinvestment and
shareholder returns.
Business model
Trade only. In stock from local depots at
best local price. Entrepreneurial depots
supported by UK manufacturing and
efficient sourcing and distribution
We respond to external opportunities and mitigate threats
Markets
Competing at all price points.
Gaining market share.
Risks
Effective risk monitoring
and mitigation.
Culture & values
Worthwhile for
all concerned.
Our culture is aligned
with our purpose, values
and strategy
Sustainability
Focus on climate
resilience and Net Zero.
Sustainable behaviour preserves
our culture, maintains focus on
our business model, mitigates our
risks and addresses the needs
of our stakeholders
Governance
A clear governance
framework. Operating
with integrity.
Our governance framework
guides all decisions
and outcomes
Our business model and
strategy generate value for
a range of stakeholders
Long-term value for our stakeholders
Long-term, sustainable growth and value for all stakeholders.
Worthwhile for all concerned
HOWDENS Making space more valuable
Business Model and Strategy
Find out more about our business model and strategy, the markets in which we operate and our strategic approach to protect our unique business model and ensure that the business continues to grow.
Depots
As a familiar sight across towns and cities in the UK and Europe, our depots are always within easy reach, so a trade professional never has far to travel to find their nearest Howdens. Get to know more about how each one operates.
Sustainability
Our sustainable behaviour is at the heart of our business and enables us to reduce some of our risks. We take great pride in ensuring that our business positively impacts the world around us and the people within it.
Community
We are passionate about supporting the local communities we operate in, which is why our depots and support staff actively seek ways to give something back. Whether it is running half marathons or sponsoring local Scout groups, discover the many ways we help good causes.
Products
With around 80 kitchen ranges, our exclusive Lamona appliance brand, and thousands of products across joinery and hardware, learn why our builders have come to trust the range and quality of the products we offer.
People and Careers
The Sunday Times named Howdens as one of the top 25 big companies to work for. Discover why Howdens is a great place to work, how we develop our people and reward them, whilst building a culture with an entrepreneurial spirit.
Financial Results
Download copies of the latest financial results for Howdens both past and present including the associated presentations and Interim Management Statements released between results announcements.
Governance
Howdens is a responsible business which was founded on the tenet that the Company should be worthwhile for all concerned, with a commitment to the people within its reach and the wider world. Here we provide the links to the framework that informs our decisions and outcomes.